March 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Asus Strix r7 370
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? zealenwastaken
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skull Town, Cascades
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening a supply bin or care package, changing a weapon
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 21.03.19 13:45 (GMT+8)
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? the game is closed
What should be happening instead? The game shouldn't be crashing
Steps: How can we find the bug ourselves? That was your, job am i wrong?
March 2019
Hi guys.
My Apex keeps crashing at random moments without an error. I am currently running an i5 4690 & an AMD Radeon R9 380 alongside 16gb of DDR3 RAM.
I haven't noticed a pattern with the crashes, its even happened when I start typing in chat or even before a match loads in.
Here is the .txt crash report:
crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF7DF3DE5F0
rcx = 0x00007FF7C55F6860
rdx = 0x000001D27B335190
rsp = 0x000000A638F5DB60
rbp = 0x00007FF7C55F6860
rsi = 0x000001D27B335190
rdi = 0
r8 = 0x000000A638F5DBC0
r9 = 0x000000A638F5DBB0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7E03DF540
r12 = 8
r13 = 0
r14 = 66
r15 = 64
rip = 0x00007FF7B994A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [30, 0, 0, 0], [0x41F00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
March 2019
crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF6DFA6E5F0
rcx = 0x00007FF6C5C96CF8
rdx = 0x00000211514CD870
rsp = 0x000000C2425AE070
rbp = 0x00007FF6C5C96CF8
rsi = 0x00000211514CD870
rdi = 0
r8 = 0x000000C2425AE0D0
r9 = 0x000000C2425AE0C0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF6E0A6F540
r12 = 8
r13 = 0
r14 = 252
r15 = 64
rip = 0x00007FF6B9FDA6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
March 2019
its a server side problem, tuesday a play 15hs straigh with no crash, now thursday crash every 5 min, your pc its not the problem everyone