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Re: Crash after update Season 1

by GerafDankaroni
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Original Post

Game randomly crashed while carepackage dropping

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1080
Enter RAM memory size in GB 12GB
What is your gamertag/PSN ID/EA Account name? M1kemclain247
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Stevemc356
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Small town close to the Market opposite side of the respawn beacon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Calling in a lifeline package
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 12.03.2019 22:11 GMT + 2
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game screen freezes but i can hear sound for a few seconds then it shuts down
What should be happening instead? dropping a care package
Steps: How can we find the bug ourselves? try calling carepackage , i was standing on an in map object.

crash:
{
R5Apex: 000000000035A6A0
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6A0
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 253
rbx = 0x00007FF7A3A9E5F0
rcx = 0
rdx = 548 // 0x00000224
rsp = 0x0000000AF704DD70
rbp = 0x00007FF789CB6998
rsi = 0x00000147C090DF30
rdi = 0
r8 = 1
r9 = 1829 // 0x00000725
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7A4A9F540
r12 = 8
r13 = 0
r14 = 253
r15 = 64
rip = 0x00007FF77E00A6A0
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 91 of 2,179 (405 Views)

Re: Crash after update Season 1

★★★★ Newbie

Also crashing like crazy for me

Message 92 of 2,179 (1,055 Views)

Re: Crash after update Season 1

★★★ Newbie

Just crashed alt-tabbing after a loss. DxDiag, msinfo32 and apex_crash attached.

Message 93 of 2,179 (1,127 Views)
Highlighted

Re: Crash after update Season 1

★★★★ Novice

Here is my reports

Message 94 of 2,179 (1,126 Views)

Apex Crash without Error (Crash-report:!!!unknown-module!!!)

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX980
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? ReudigerRettich
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Close to the Bunker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It appeared after landing, while taking a weapon
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? just one very short match
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 arround 21:00
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game Crashes without any Error.
What should be happening instead? The game should continue normally
Steps: How can we find the bug ourselves? I am sorry, but I do not really know how this bug can be reproduced.

Hey,

 

I know there are already topics for Game Crashes, but I looked at the crash reports and I feel like mine is way different. In the other reports, I saw often something with R5Apex... or something like that and mine has something to do with "!!!unknown-module!!!" so I thought it would be worth to create a new topic. And I am a little afraid that, it could be a Problem with my Hardware. It would be nice if someone could "translate" this crash report to me so that I could probably fix my Hardware if I have to...

 

Thank you

Message 95 of 2,179 (1,065 Views)

Re: Crash after update Season 1

★★★★ Novice

Crashing like crazy after the update.

 

Here's my crash file.

 

Windows event viewer says bad_module_info. Been like this since the game came out.

Message 96 of 2,179 (1,105 Views)

Re: Crash after update Season 1

★★★★ Novice

I crashed during the initial flight while being jumpmaster, I was not jump master at the start and was passed jump master.

Message 97 of 2,179 (1,082 Views)

Re: Crash after update Season 1

★★★ Newbie

Yet another crash, attached is my error. 

 

 

Message 98 of 2,179 (1,084 Views)

Re: Crash after update Season 1

★★★★ Novice

another crash. It seems to be happening more and more like every other match.

Message 99 of 2,179 (1,084 Views)

Re: Crash after update Season 1

★★★★ Novice

Crashed too without any error. Here's the crash file:

Message 100 of 2,179 (1,082 Views)

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