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Re: Crash (The game is suddenly paralyzed and closed)

by Ily_FPS
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Original Post

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Apprentice

youre problem is the fx 6300. every single player with this cpu will have random crashes that happen at any moment, usually after a game if you are able to finish one. symptoms include: freezing for a few seconds, followed by being able to move your aim without being able to do anything with inventory such as dropping, picking up, etc. this happens for another few seconds before you are kicked backed to the very start menu with the error "unable to connect to ea servers please contact blah blah blah". so far, there is no way to get around this, it will inevitably happen to you no matter how many games you are able to play in a row.

Message 11 of 27 (226 Views)
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Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

@EA_Cade 

Done. But alot of people send the DxDiag and no fix happend.

Message 12 of 27 (194 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

No, the probem isn't only the fx, i'm using Intel Graphics and having the same issue.

 

i5 7500

1060 3gb

8gb ram

Message 13 of 27 (193 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@Ily_FPS Can you update that video driver please and let me know if you see an improvement?

-EA_Cade
Message 14 of 27 (181 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

I have 

AMD 580

Intel i3 8350K

16 RAM

 

Same issue 

Message 15 of 27 (180 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

Please help ,

 

On my Girlfriend House i have a worse  computer and it does not cashe

 

Here it goes the DxDiag for the machine that crashes

AMD 580 

I3 8350K

16 RAM 3000 MHZ

 

Message 16 of 27 (170 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

 

@EA_Cade 

Please Help us 

 

I have Disabled Overlays , 

I have Installed older drivers(was already crashing) , installed updated drivers, same issue

Unnistaled the game , Same issue 

Repair , same issue 

No overclocks ,

Clean boot done , no diferent 

Tried a lot of diferent things , don't remember now but is more then a week struggling to finish a game 

 

Message 17 of 27 (157 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

Same problem!
New DXDIAG 

 

Drivers update on 2019/02/01

Message 18 of 27 (148 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

@EA_Cade  My MSinfo

 

 

Message 19 of 27 (107 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

But it only happens to me in Apex legends in other games it goes perfect without freezes or crashes.

 

 The error must be in the game

Message 20 of 27 (104 Views)

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