Re: Crash (The game is suddenly paralyzed and closed)

by iSharKoSanty
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Original Post

Crash (The game is suddenly paralyzed and closed)

★ Guide

Some games I can complete and others the game is paralyzed and closed without showing error.

 

I have Titanfall 2, Battlefield 5, 1, 4, 3 and other games and this does not happen, I can play without problems.

 

My PC:

FX 6300 4.2 Ghz
RX 460 4Gb Gddr5
8Gb Ddr3
Windows 10

 

Thanks

Message 1 of 27 (787 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty We've seen this happen with overlays lately, try disabling the Origin in game overlay as well as Discord's overlay if you're using it. 

 

We've seen some users report this caused by Nvidia's ShadowPlay as well. 

EACade
Message 2 of 27 (768 Views)
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Re: Crash (The game is suddenly paralyzed and closed)

★ Guide

@EA_Cade I have disabled Origin in the game and I'm not using Discord

Message 3 of 27 (745 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty OK, have you tried a http://bit.ly/Clean_Boot to see if the game locks up still? 

EACade
Message 4 of 27 (710 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Guide

@EA_Cade I tried that, but the same thing happened, the game froze and closed on the windows' desk without showing an error.

Message 5 of 27 (675 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Guide

@EA_Cade  I tried that, but the same thing happened, the game froze and closed on the windows' desk without showing an error.

 

 

Why does this happen?

Message 6 of 27 (655 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★ Apprentice

We wait @EA_Cade ! 

Message 7 of 27 (649 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty @Ily_FPS Can you provide a DXDiag please? 

EACade
Message 8 of 27 (632 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Guide

@EA_Cade  My Dxdiag

Message 9 of 27 (616 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty Can I get an MSInfo as well the next time you get the crash?

EACade
Message 10 of 27 (581 Views)