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Crash (The game is suddenly paralyzed and closed)

by iSharKoSanty
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Crash (The game is suddenly paralyzed and closed)

★ Apprentice

Some games I can complete and others the game is paralyzed and closed without showing error.

 

I have Titanfall 2, Battlefield 5, 1, 4, 3 and other games and this does not happen, I can play without problems.

 

My PC:

FX 6300 4.2 Ghz
RX 460 4Gb Gddr5
8Gb Ddr3
Windows 10

 

Thanks

Message 1 of 27 (523 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty We've seen this happen with overlays lately, try disabling the Origin in game overlay as well as Discord's overlay if you're using it. 

 

We've seen some users report this caused by Nvidia's ShadowPlay as well. 

-EA_Cade
Message 2 of 27 (510 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

@EA_Cade I have disabled Origin in the game and I'm not using Discord

Message 3 of 27 (487 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty OK, have you tried a http://bit.ly/Clean_Boot to see if the game locks up still? 

-EA_Cade
Message 4 of 27 (452 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

@EA_Cade I tried that, but the same thing happened, the game froze and closed on the windows' desk without showing an error.

Message 5 of 27 (417 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

@EA_Cade  I tried that, but the same thing happened, the game froze and closed on the windows' desk without showing an error.

 

 

Why does this happen?

Message 6 of 27 (397 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★★★★ Novice

We wait @EA_Cade ! 

Message 7 of 27 (391 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty @Ily_FPS Can you provide a DXDiag please? 

-EA_Cade
Message 8 of 27 (374 Views)

Re: Crash (The game is suddenly paralyzed and closed)

★ Apprentice

@EA_Cade  My Dxdiag

Message 9 of 27 (358 Views)

Re: Crash (The game is suddenly paralyzed and closed)

Community Manager

@iSharKoSanty Can I get an MSInfo as well the next time you get the crash?

-EA_Cade
Message 10 of 27 (323 Views)

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