Help us improve Answers HQ! Take Survey No, Thanks

Re: Crash Report

by PhazurR
Reply

Original Post

Accepted Solution

Crash Report

[ Edited ]
★★ Guide

I have been crashing all day, actually since the 7/10 patch but I don't want to single it out by any means. I do use RivaTuner to lower my fps, I can play on nearly 90 fps on lowest settings at times since you guys optimized things.. I know that's not great but I have a much better video card than processor, planning to upgrade soon. So I typically even lower it to 60-70 and just increase vram and other settings so it looks really nice.

 

I've tried a lot of things... not running rivatuner, lowering to +fps_max 60, lowering settings, compatibility mode, etc..

just not sure

 

 

This is what is in my apex-crash report doc:

crash:
{
R5Apex: 00000000002FB358
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000012
}

gpu: gtx1660 ti
cpu: " Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FFB5A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
R5Apex: 00000000002FB358
R5Apex: 00000000002FB4FE
uiComputer: 0000000000012333
R5Apex: 00000000002FBB00
R5Apex: 00000000002FA6BD
R5Apex: 00000000002FC396
R5Apex: 00000000002FA6FB
R5Apex: 00000000002FC396
R5Apex: 00000000002FC73E
R5Apex: 0000000000456616
R5Apex: 0000000000456A07
R5Apex: 0000000000455297
R5Apex: 0000000000456FC2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 0x000002877428FE64
rbx = 0
rcx = 0x000002870D416D10
rdx = 657 // 0x00000291
rsp = 0x000000A8436283C0
rbp = 0x000002870D416D10
rsi = 44
rdi = 0x000002870D416D70
r8 = 0x0000028768962E28
r9 = 0x000000A843628410
r10 = 10
r11 = 5
r12 = 0
r13 = 0x000002877429EA00
r14 = 0x00007FF76E497D60
r15 = 0x00007FF79344A900
rip = 0x00007FF76D4AB358
xmm0 = [ [-0.5, 0.5, 0, 0], [0xBF000000, 0x3F000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [106, 0, 0, 0], [0x42D40000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [-0.5, 0.5, 0, 0], [0xBF000000, 0x3F000000, 0x00000000, 0x00000000] ]
xmm4 = [ [336, 336, 336, 336], [0x43A80000, 0x43A80000, 0x43A80000, 0x43A80000] ]
xmm5 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [106, 0, 0, 0], [0x42D40000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [106, 0, 0, 0], [0x42D40000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

Message 1 of 3 (368 Views)

Accepted Solution
Highlighted

Re: Crash Report

[ Edited ]
★★ Apprentice

@7Cyanide 

 

Are you sure you are using the right command? +fps_max number

 

Assuming Rivatuner causes the problems:

Why don't you try removing Rivatuner entirely from your PC and then try the latest version of MSI Afterburner as an alternative?

 

*Dont try Afterburner as an alternative without completely removing Rivatuner. Removing it could eliminate potential traces or background processes of Rivatuner still interfering with the game. Restart PC after removal of Rivatuner

 

Good luck

View in thread

Message 3 of 3 (337 Views)

All Replies

Re: Crash Report

[ Edited ]
★★ Guide

quick update: all latest crashes says 'apex crashed because of unknown DLL or EXE' in which i'm assuming it's talking about RivaTuner ... but again I've tried running without riva many times and it still crashes almost instantly. The problem is when I try to run without RivaTuner, the fps command line doesn't work and my comp will try to run it on 144 fps- which is why I started using RivaTuner in the first place. I get it's a graphically exhaustive game so I am looking to upgrade but to play on lowest shouldn't be too, too bad. I used to play for awhile on highest quality, 4G vram without issues for a long awhile

 

Is the fps command-line not working because everytime I launch my game it is acting like it isn't working. Is there another way to limit my fps?

Message 2 of 3 (350 Views)
Highlighted

Re: Crash Report

[ Edited ]
★★ Apprentice

@7Cyanide 

 

Are you sure you are using the right command? +fps_max number

 

Assuming Rivatuner causes the problems:

Why don't you try removing Rivatuner entirely from your PC and then try the latest version of MSI Afterburner as an alternative?

 

*Dont try Afterburner as an alternative without completely removing Rivatuner. Removing it could eliminate potential traces or background processes of Rivatuner still interfering with the game. Restart PC after removal of Rivatuner

 

Good luck

Message 3 of 3 (338 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help