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Crackling audio and Stuttering Video

by CipherChain
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Crackling audio and Stuttering Video

★★★★ Novice

I have been playing SWTOR since release and only with in the past couple of weeks I have encountered this problem.

My video, every few seconds, will drop in frame rate briefly, as if I am missing a few frames of animation and when it does this my sound will make this crackling noise.  In conversation cut scenes, characters will talk as if they have a stutter, which seems again to coincide with some drop in frames as they repeat the animation they did a half second before, with the same clicking noise.  This seemingly came out of no where as I had never had this issues before.

How bad it is varies from day to day but for sure it gets worse the longer the game runs, and it only happens in SWTOR.  Here the past few days its been getting worse and I am at wits end trying to figure out what to do.

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Re: Crackling audio and Stuttering Video

★★ Newbie

My sound cuts out during fights. Never did that before.

Message 2 of 58 (4,365 Views)
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Re: Crackling audio and Stuttering Video

[ Edited ]
★★★★ Novice

I'm having the same issues. Everything is exactly the same as you described.
I tried updating drivers, flashing bios, finding workarounds from old crackling audio threads but to no avail. Nothing seems to solve this issue. While playing I also asked around and found someone else who experience the same crackling audio with fps drops. That person had it on Taris, while I had it on Nar Shadda and Tattooine.

EDIT: It seems not to happen in small instanced areas like your ship.

Message 3 of 58 (4,356 Views)
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Re: Crackling audio and Stuttering Video

Champion

@Grashnazraz @CipherChain @Zcotham 

 

Morning Folks

 

Could you please be so kind as to provide your DXDIAG.Log(s) please..

 

I believe that your issues will lie in either not having your sound drivers installed correct, or more importantly not configured correctly where the program that handles your sound is configured to align with the Windows settings... Things like for example... Windows 10 can sometimes incorrectly set the wrong device to be your Default Sound, Realtek HD Audio Manager can sometimes have settings incorrectly configured, the list can go on but you get the gist.

 

 

Message 4 of 58 (4,339 Views)
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Re: Crackling audio and Stuttering Video

★★★★ Novice

@DBWoodynz Here is the DxDiag in a text format, or do you want it in here as a comment?

Message 5 of 58 (4,336 Views)
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Re: Crackling audio and Stuttering Video

[ Edited ]
Champion

@Grashnazraz

 

Morning you were quick

 

I can see that your sound is correctly set as the Default, so we are good there; can you please explain what kind Hardware set-up your using

 

Your motherboard is certainly rocking on in years it's almost retro... "Nice" DDR2 will certainly be pushing things on your end.

 

Are you using a USB headset ? USB Speakers, Standard Headphone Jack Speakers?.. if so which particular brand.. have you tried using a different plug or speakers?

 

Something of this age I would be looking/expecting a bad 'Earth' or Minor Corrosion - nothing a rag and some elbow grease couldn't sort.

Message 6 of 58 (4,330 Views)
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Re: Crackling audio and Stuttering Video

[ Edited ]
★★★★ Novice

@DBWoodynz

 

Yes, I am very quick hah. As I'm eager to start playing SWTOR again. Yeah this is an old computer I dusted up a while back and put some other stuff in. I'm using standard headset in the jack as 'speakers' and also tried switching them out. The computer has been running perfectly for 2 to 3 months now and I'm able to play World of Warcraft, DCUO, Minecraft, Skyrim, ... without any issues whatsoever, I have also checked the inside and everything is running fine and is hooked up nicely.

I have an AMD Athlon 64x Dual Core Processor 5600+ @2.80 Ghz, some standard 4GB DDR ram that came with it when I bought it (a very long time ago), an AMD Radeon HD 6900 Series

BTW: It just started happening after the new update to SWTOR, so I'm guessing the update broke something for some people.

BTW2: I think OP has the exact same issue, since the crackling also goes in correspondence with framerate drops

Message 7 of 58 (4,328 Views)
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Re: Crackling audio and Stuttering Video

Champion

@Grashnazraz

 

A framerate drop would be suggestive that your pc is struggling to keep up, there are a few things that may also effect your game, I am unclear if you have seen it or used it but I did do a 'guide' to help folks set things up with windows 10.. a big one that I have found is turning off all the background items that load with windows 10..

 

http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-quot-How-to-install-Swtor-Correctly-and-ad...

 

Completely a guess, but without knowing it without asking have you managed to turn off the xbox gamer dvr function that is automatically turned on with Windows 10?

 

Don't forget to go into your Realtek HD Audio Manager Software and select 'Device Advanced Setttings' in the top right in Blue  and 'Separate all input jacks as independent input devices' also while your here right click the 'lit-up' Analog connector and check the 'Connector Retasking..' ensure it is the correct box ticked.

Message 8 of 58 (4,316 Views)
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Re: Crackling audio and Stuttering Video

★★★★ Novice

@DBWoodynz

 

Just did everything you referred to. Turned off all the pesky background apps, the DVR function and I also checked everything at the Realtek HD Audio manager. Everything is in order. I ran the gam for 5 minutes (my knight is on Tattooine) and I still have the same crackling sound at times. I don't have it on any other game. I checked the core temps and they are normal as on any game.

Message 9 of 58 (4,311 Views)
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Re: Crackling audio and Stuttering Video

Champion

@Grashnazraz

 

Directx9.0c installed?

 

Have you tried a repair?.. personally I would have expected a slight corroded or dirty connection or a basic driver fault with your system being as old as it is.. (Not a Bad Thing).

Message 10 of 58 (4,306 Views)