Re: Couldnt receive apex coins

by ZackCh4os
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Couldnt receive apex coins

★★★ Newbie

 I could not receive apex coins after I redeemed it.I played it on steam and redeemed it on EA app.After trying restarting on steam for several times,my coins still did not come into my account,so now I have to download Apex again on EA app,what can I do to solve this problem quickly?

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Re: Couldnt receive apex coins

Community Manager
Hey @ZackCh4os,

If you play on Steam but redeemed the coins via the EA app, then they should just show up once you launch the game via the EA app. I appreciate that it's inconvenient, but it should work without any issues.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

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Re: Couldnt receive apex coins

Community Manager
Hey @ZackCh4os,

If you play on Steam but redeemed the coins via the EA app, then they should just show up once you launch the game via the EA app. I appreciate that it's inconvenient, but it should work without any issues.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
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Re: Couldnt receive apex coins

★★★ Newbie

Thanks Im trying now,I was just wondering if there are any other solutions to get those coins not via the EA app

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