Controller scrolling itself

[V-shiftlikeme]

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number rx580
Enter RAM memory size in GB 32 gb
What is your Gamertag/PSN ID/Switch ID? MoSway00
Which mode has this happened in? Entire Game
Which part of the mode? 
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/04/2024
What time did you see the bug? (HH:MM AM/PM) 5:30 pm
What is your time zone? EST
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Whenever my ps4 controller is connected it scrolls itself. When disconnected the issue stops. 
What happens when the bug occurs? Cant do nothing since the controller moves itself.
What should be happening instead? being normal and navigate in the whole menu

Hello, I've recently just purchased FC24 and came across a glitch where my controller scrolls itself. I tried many different solutions all over the web and none seem to help fix my issue. Has anyone encountered this issue and find a resolution, if so I would really appreciate your help. Thank you and have a good day!

[RadioShaqs · Accepted solution]

@V-shiftlikeme My experience was the menus started infinitely scrolling so I would shut the controller off and restart it. That would work for a while then it would eventually drift in game and the scrolling would never stop. Bought a new controller all that went away for a few months then it would slowly start the menus scrolling and eventually drift in game as it got worse over time. Sent both away on warranty and the scrolling was fixed again. Least that was how my issue and experience was.

[RadioShaqs]

@V-shiftlikeme I had it with a couple ps5 controllers. I play on the ps5 too. The controllers are known for stick drift. I sent them back under warranty. The only bad part is you have to pay to ship it to them. They pay for the return. I feel like you shouldn’t have to pay at all.

If you have another controller try it out and see if it works.

[V-shiftlikeme]

I understand what you’re saying, but I’ve made sure to test the controller out on other games and it works perfectly fine. This is the only game I have this issue with.

[RadioShaqs]

@V-shiftlikeme I noticed it more on the menus than in game or even in other games. Maybe the dead zone is smaller for the menus. The only way I really noticed was a different controller. Different controller worked for a few months then same thing. After I got them back from warranty worked fine again.

[V-shiftlikeme]

I’m gonna give that a try and pick up a brand new controller tomorrow, I’ll return back and let you know if it worked. Thanks for the time and help!

[RadioShaqs · Accepted solution]

@V-shiftlikeme My experience was the menus started infinitely scrolling so I would shut the controller off and restart it. That would work for a while then it would eventually drift in game and the scrolling would never stop. Bought a new controller all that went away for a few months then it would slowly start the menus scrolling and eventually drift in game as it got worse over time. Sent both away on warranty and the scrolling was fixed again. Least that was how my issue and experience was.

[V-shiftlikeme]

I received my brand new controller and it looks like the issue is fixed, thanks for your help man!

[RadioShaqs]

@V-shiftlikeme Your welcome. Still a bummer they don’t last long. Not sure if your one controller is under warranty or not but if it is might be worth sending it back depending on how much you paid.