January 2019
I entered a ticket a while back regarding this same exact issue, in which on IOS for ipad, the game will crash as the match is being initiated. Therefore it results in a LOSS and loss of medals. This is extremely frustrating. My friend mentions this never happens on his android based tablet. App version is 1.3.0, PersonaID: 1004144135007. When will this be fixed, or at least not continued to have this count as a LOSS??
January 2019
Hi @smokethisgt,
I am playing mostly on an iPad Air2 myself and have not experienced any crashes during matches.
What device and iOS are you playing on? Have you already completed a full reinstall of the game (don't forget to link your account before doing so, so you can recover your progress)?
January 2019
January 2019
Same for me iPad air first generation 12.0
January 2019
February 2019 - last edited February 2019
Me too. Ever since the last game update it crashes on establishing match & I lose my win streak and medals. iPad mini 3, game and iOS both up to date. Typically happens every two or three games.
February 2019
February 2019
Any update? This is still happening!!!!!!!!!!!!
February 2019
Hey @smokethisgt is this still happening for you on the latest iOS and version 1.3.2 of the game? Would it possible for you to get a crash log from your device? We've been unable to reproduce the crash on our end. :/
February 2019
YES. Happens at least 2-3 times per day for me. I am up-to-date on IOS and running version 1.4.0 (just installed today). 2nd match after installing the new version - CRASH. How do I get a crash log?