Constent disconnects on XBOX

[ClifraJones]

Lately it seems after every match. Start a new match and "failed to connect", crash out to main screen. You can see the ping indicators are not moving. You try and reconnect and most times it failes again. If you are in a party everyone gets disconnected. Sometimes it requires you to close out the game and reload to get a new match.

I am sure your aware of this but just wanted to post it here.

[EA_Blueberry]

@ClifraJones 

Thanks for the heads up! What datacenter are you connecting from and have you tried any troubleshooting steps like these below?

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Reboot the Network

1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

[ClifraJones]

Done all that.

You know it is not a client issue when EVERYONE you party up with is havig the same issues.

[XSV_NiTEMARE]

Hi there @ClifraJones,

It can be a firewall issue, blocking the host from connecting with others. Have you tried to be invited by the others in your party or vice verse?

Firewall and antivirus protect us against all sorts of malware, adware, virus, ransomware, and more. And the hackers are still able to infect our systems and steal data. Sometimes, the firewall can also block a perfectly good software like Apex Legends.

Make sure NAT is open.

Best regards,

Timmie.