Disconnect from EA servers

[abc1848377573]

So sick of getting disconnected from EA servers. Every time I seem to be DOMINATING an NHL game, I get disconnected from the servers. It’s not the desync glitch either. My record is getting trashed. I should be 18-4, not 14-8. It’s happened to me 4 times in the last 2 days.

[kristsl]

I've had my PS4 connected directly with an internet wire to modem since day one, but the issue with disconnecting you from EA servers at any random time doesn't go away..
Contacted EA help, only thing they could help was sending the troubleshooting instructions via email that has helped every one else.
Unfortunately even sending them instructions takes time as I haven't received them...

[EA_Atic]

Hey @kristsl 

Do you have a case number I can take a look on what happen? 

I do recommend that you read this thread I think most of the troubleshooting that we do or EA support do have been posted. 

/Atic 

[BeloglazovOleg]

Try call yo your Internet provader. That help me ))) Problem in internet provader )))

[mike2576]

Same garbage. This is infuriating. I’ve been disconnected 5 times tonight. Winning all games and they go as 5 losses. God EA is trash. But only nhl game going

[LoWRidAHHH]

Same. If it’s going to disconnect it shouldn’t count the game. Especially when your wifi connection is good and it’s EA’s servers fault. I’m 16-18 , should prob be more like 20-14. The worst!! Change that EA!!

[MathG35]

On my side, I finally got rid of the issue by changing my router... NHL was the only thing that was working badly, so it's strange, but the new router fixed the issue.

[show4all]

And its still ok?

[show4all]

I got the same problem

[MathG35]

No problem since I changed my router.