Constant disconnect online

[Smckeehan1]

I am beyond annoyed I am getting kicked constantly online. (World of Cherl) I did everything I possibly can to fix the problem and it’s still there. This game is becoming not worth my time. 

[NHL_Live_Support · Accepted solution]

Hey @Smckeehan1,

Please submit a ticket at https://help.ea.com/.  They can help troubleshoot the problem with you.

[EA_Atic]

Hey @Smckeehan1, what have you tried to do? So I don't suggest the same troubleshooting ideas that you already have done.  

/Atic 

[Smckeehan1]

It’s not the internet routers, I reset and unplugged all of them, plus all my other online games are working. World of chel kicks me all the time in NHL19 before I can even complete a match. I have Xbox live I checked that too.

[NHL_Live_Support · Accepted solution]

Hey @Smckeehan1,

Please submit a ticket at https://help.ea.com/.  They can help troubleshoot the problem with you.