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Connection to EA servers

by Oracleoflimbe
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Connection to EA servers

★ Novice

When I am playing matches, I suddenly go offline and I see this message problem with connection to the EA servers. I am using a high speed WIFI and I’ve trouble shootes several time and my connection is excellent. Never had this problem with other games except FIFA. Is this a meanse of foxing people to buy FIFA 21

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Re: Connection to EA servers

Community Manager
Hi @Oracleoflimbe,

Sorry to hear it. Could you tell me what system this is happening on?
-EA Cade

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Re: Connection to EA servers

★ Novice

PS4

Message 3 of 6 (181 Views)
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Re: Connection to EA servers

Community Manager
Hi @Oracleoflimbe,

Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this?
-EA Cade

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Re: Connection to EA servers

★ Novice

Please find attached relevant docs. Thanks

Message 5 of 6 (143 Views)
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Re: Connection to EA servers

Community Manager
Hi @Oracleoflimbe,

Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all?
-EA Cade

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