Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? GH0STG1RL_GBC
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Lost count
When did this happen? (dd.mm.yy hh:mm) Been happening on and off for a few weeks
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I recieve invalid token, it kicks me from squad and if I'm in ranked it gives me a penalty.
What should be happening instead? It should be loading me in as normal
Steps: How can we find the bug ourselves? I dont know
Hi I've played apex since season 1 and have been a huge fan and supporter of this game. But for about 3 weeks now I've had this problem on and off and with each update I'm promised a fix.. this must be dealt with.
@EA_David So what I don’t understand is why do u guys keep adding stuff to the game and not fix some of the problems on the game. I get that things need to stay new and fresh but what’s the point if people are struggling just to get on. people have missed a whole event to which they wanted to spend on but couldnt cause of this Invalid token. I KNOW YALL HAVE TO BE LOSING MONEY so why is this not being talked about or even replied to any more. At least give a reply to show that y’all care or give any little crap about the rest of the world who can’t play. Please respond. with respect from an angry customer.
@EA_David And if your not working on the problem or don’t plan too let us know so we are not wasting time hoping that this problem may get fixed. Again with respect from an angry customer.