Connection problems on Xbox one after 4.6 update

by RidgemontFLY2332
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Connection problems on Xbox one after 4.6 update

★★★ Novice

I’ve been having this issue since the update released. I cannot Stay connected to battlefield. Anytime I open the Xbox dashboard to check a message or accept an invite.. disconnect. If I pause the game in a match.. disconnect. Even if I get in a match and don’t open anything, 10-15 mins of gameplay then disconnect. Every other game I have On my Xbox is working perfectly fine. I’m don’t use wifi so I’m hardwired to my router. Just downloaded a 34gb game in 30 mins. Waited 40 mins to get in a live chat with someone about this issue because no one on twitter or this discussion board will respond. The live chat help sent me an email basically telling me how to reset my Xbox and router when they are not the issue. This is getting frustrating as I do Not play BFV often. So when I actually Do want to play it, I cannot Stay connected. I need A fix to this. It is not my internet or Xbox.

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Re: Connection problems on Xbox one after 4.6 update

Hero (Retired)

Hey @RidgemontFLY2332

 

The Team is aware of this issue at the moment:

 

https://trello.com/c/qMMmrRpd/78-xbox-one-ea-access-subscribers-will-get-disconnected-if-they-press-...

 

In this Post, it mentions EA Access subscribers, but it looks like it's happening to everyone on Xbox in general.

 

https://twitter.com/JaqubAjmal/status/1177578430080212992

 

Hopefully this issue will be resolved soon.

 

- iluminate

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Message 2 of 2 (264 Views)

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Re: Connection problems on Xbox one after 4.6 update

Hero (Retired)

Hey @RidgemontFLY2332

 

The Team is aware of this issue at the moment:

 

https://trello.com/c/qMMmrRpd/78-xbox-one-ea-access-subscribers-will-get-disconnected-if-they-press-...

 

In this Post, it mentions EA Access subscribers, but it looks like it's happening to everyone on Xbox in general.

 

https://twitter.com/JaqubAjmal/status/1177578430080212992

 

Hopefully this issue will be resolved soon.

 

- iluminate

__________________________________________________________________
Message 2 of 2 (265 Views)