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Connection issues

by mizukitsune
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Original Post

Connection issues

★★★★ Novice

I have been having connection issues all night. It keeps saying “cannot update pilot data” and restarting. Also pretty mad because my daily challenges did not register that I finished the heart of rage or any contracts today and I’ve done two. Frown Also I still can’t read my mail which is frustrating. 

Message 1 of 4 (222 Views)

Re: Connection issues

Hey @mizukitsune

 

Can you please try these steps below?

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Let us know if you're still experiencing issues.

 

Thanks Standard smile

 

- iluminate

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DICE Friend

EA Game Changer

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Message 2 of 4 (136 Views)

Re: Connection issues

★★★★ Novice
Well it was a week ago. Whatever server issue was happening seemed to fix itself and the mail thing is obviously a glitch because I’m not the only one it’s happening to.
Message 3 of 4 (110 Views)

Re: Connection issues

@mizukitsune

 

Thanks for the heads up.

 

Glad to hear it's fixed and working for you Standard smile

 

- iluminate

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 4 of 4 (82 Views)

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Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

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Reset, update, or link your account information.

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