So I played and loved the game a lot at home in the UK, so I’m aware of what the ‘normal level’ of disconnects and bugs there are.
However, now that I am in mainland China I can’t connect at all, getting halted at initial log in screen and going round in a loop:
Error retrieving Anthem live services data.
Error retrieving Pilot Data. Please try again.
I was excited to finally try out the Cataclysm update...
I only have a PS4 and an iPhone. I have no computer to reconfigure the modem if required.
My PS4 is connected via ethernet to the modem. Download speeds ~100mbps.
I’m not well versed with what all these different settings mean on a modem either, so an idiot’s guide is necessary if I need to be switching settings!
Here are some steps you can try:
However, since you don't have access to a Modem, that could present an issue.
You can also try changing the DNS to Google 22.214.171.124: https://developers.google.com/speed/public-dns/docs/using
Let us know if this helps.
Thank you for your response!
I will attempt the steps I can from the first list.
I am less hopeful about the Google DNS because Google in general is behind the great fire wall.
I will update this thread if it succeeds/fails. I’m sure I’m not the only one suffering because of this!