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Connection Error

by P_Wing95
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Original Post

Re: Game won't load...again

★★★★ Novice

CG servers can’t handle the traffic apparently. Mine is down too. 

Message 21 of 31 (193 Views)

Re: Game won't load...again

★★★★ Newbie

Same here. Wifi or cell connections won't work. Me thinks that the aggressive negotiations from Padme went a little too far.

Message 22 of 31 (183 Views)

Re: Game won't load. There is an error with your connection?

★★★★ Novice
Both wifi and cell
Message 23 of 31 (164 Views)

Server crash during GA

★★★★ Novice

Tried to do my GA battles. Spinning wheel and eventual error code. Never started the battle. Still lost my team and the battle counted. Cant win now before I even started. Compensation please.

Message 24 of 31 (164 Views)

Re: Connection Error

[ Edited ]
Community Manager

Hey there, everyone!

 

The connectivity issues have been resolved. Here's some information from the forums:

 

CG_SBCrumb <SWGOH DEV TEAM> posted:

 

Hi folks,


We are aware that some players are having issues connecting to the game. The team is investigating the cause and will deploy a fix as soon as possible.

 

---

 

We have found the issue and launched a fix just a few moments ago. This should resolve the connection issues in the next 30 minute but we will continue to monitor.

 

---

 

Connection Issues appear to be resolved. If you continue to have problems, please head over to AnswersHQ

 

Thanks! Have fun out there!

 

Arrenai Cat


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Message 25 of 31 (487 Views)

Re: Connection Error

★★★★ Newbie
Still having the issue.
Message 26 of 31 (133 Views)

Re: Connection Error

★★★★ Novice

Still broken!Frown

Message 27 of 31 (120 Views)

Re: Connection Error

Community Manager

Hey there, @Gideon_Lovat and @Ulborn

 

If you're still having some difficulties with connection errors, let's see if we can track down what may be causing it. Let's try some basic troubleshooting steps. You can re-try the game after any of these steps.

 

  1. Restart your device
  2. Ensure there's no background apps
  3. Restart your Wi-Fi connection from the device

Please let me know how it goes. If those steps didn't improve your connection, could you please let me know if you're running iOS or Android devices?

 

Arrenai Cat


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Message 28 of 31 (102 Views)

Re: Connection Error

★★★★ Novice
After 3 attempts it connected. Device had just been turned on. Have not had another issue since this morning.
Message 29 of 31 (96 Views)

Re: Connection Error

Community Manager

That's great to hear, @Ulborn. Thanks for the update!

 

Arrenai Cat


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Message 30 of 31 (78 Views)

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