Help us improve Answers HQ! Take Survey No, Thanks

Connecting SWGOH new device, IOS from android

by LordAsuo
Reply

Original Post

Connecting SWGOH new device, IOS from android

★★ Newbie

Ive just bought an iphone and im trying to connent my new device to an exsisting accout, the problem being that the "Connect"  button dosnt appear on the IOS devive in the setting.

 

I have played a little on the IOS account to see if i needed to get so high a level before unlocking the button, the Chat setting ones was missing as well.

 

Any help? 

Message 1 of 2 (117 Views)

Re: Connecting SWGOH new device, IOS from android

Hi there, @LordAsuo 

 

Make sure you have your ally number and player ID. Then, you can contact swgoh game support to see what your options are.

PS: Looks like you created a child account if your chat is missing ingame.

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 2 of 2 (103 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help