Computer crashed and game is no longer working

by oulock121
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Original Post

Computer crashed and game is no longer working

[ Edited ]
★★★ Newbie

Hello!
So today I was playing apex normally, and the computer was having a hard time, until it crashed. I had to force shut it down by pressing the power button.

Afterwards, I opened apex again, and it showed me the trailer, as if it was my first time playing. It also set every setting back to "High.", and every time I join again, after choosing the character I want, there is no action that I can take or do. I've attached a picture of what I see.

 

Is there anything I could do?

Message 1 of 4 (237 Views)

Re: Computer crashed and game is no longer working

Community Manager

@oulock121 

 

That's really weird it would do that after a crash. Try right-clicking on the game in Origin and select "Repair."

If that doesn't clear it up for you, it might be worth reinstalling the game so all files are fresh.

Blueberry.png
Message 2 of 4 (204 Views)

Re: Computer crashed and game is no longer working

★★★ Newbie

Hello again!
I've tried both of the solutions you proposed (Repair, Re-installing), but I still have the exact same problem.

I've attached a picture of what it looks like.

This is really odd.

 

Message 3 of 4 (188 Views)

Re: Computer crashed and game is no longer working

★ Pro
Can u delete the contents here:
C:\Users\ YOUR USERNAME\Saved Games\Respawn\Apex\local
And start the game
Message 4 of 4 (183 Views)