Community Crashing Troubleshooting Guide

by EA_Blueberry
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Original Post

Re: Community Crashing Troubleshooting Guide

★ Novice

This is happening again it randomly closes when in game this sucks specially in-game. Please fix these.

Message 801 of 810 (1,199 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

So for the past month or 2 my game randomly crashes . During ranked,pubs and mixed tape matches . Needless to say it’s rather annoying and has cost along with my self but people I’m playing with due to this. Yes I did everything noted as you fix it prior to this msg. Now to add insult to injury when logging into apex the icon spins with the apex legends screen I press A and it sends me to the Xbox home page. .  I can already hear the lack of help or assumptions I’ve not installed and reinstalled , cleared, deleted, unplugged and waited for 30 mins . Only to be right here bringing my issue. Before any mods or admins ask. YES I’VE DONE EVERY AND ALL PROVIDED PROCESS BY MICROSOFT AND EA SUPPORT

Message 802 of 810 (1,169 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

Nothing fixed it. Xbox series X and I get kicked/dashboard every game. I have reset console, uninstalled/re installed, deleted saved data, reset MAC address. Yet every game I am kicked. I have been hard wired even just on wifi it doesn’t matter I am kicked. 

Message 803 of 810 (979 Views)

Re: Community Crashing Troubleshooting Guide

[ Edited ]
★ Novice

@LordSnow_1K95I have followed all the steps provided in the forum, including switching between Steam and Origin, but the issue remains unresolved.

On my side, it appears that the problem is connected to the dynamic IP address assigned by my ISP. The problem is resolved when I utilize a VPN service, which ensures a consistent IP address for connecting to the Apex server.

However, this might be unique to my situation.

Message 804 of 810 (918 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

For some reason every time I try to log into apex the press a screen I always press A and it does not work I have tired updating it uninstalling, I even bought a hole new Xbox and it still will not work it works 1 time then doesn't and no matter what I have tired it will not let me

 

Message 805 of 810 (825 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

estou tendo o mesmo problema, ja jogo apex tem um tempinho, estou jogando na partida e do nada sem erro algum a tela congela ou fecha ou ambos acontecem. So tive esse problema nessas duas ultimas temporadas.
Já fiz todo tipo de tutorial para tentar resolver e nada, ja vasculhei o Youtube todo tentando vários métodos e nada é resolvido, e com a quantidade de pessoas que vem tendo esse mesmo erro da pra ver claramento que é um problema no servidor do jogo, 

De uma coisa eu sei que o problema esta na internet e não no jogo, pois ja troquei de computador e o mesmo erro continua, no computador da minha namorada tem o mesmo erro.

E tenho um amigo que também tem o Apex e ele me relatou o mesmo erro, e o mesmo tem o mesmo provedor de internet que o meu, então claramente podemos ver que o problema esta no Apex não aceitando meu tipo de internet.
E vemos claramente também que pessoas que conseguiram jogar sem o travamento foi usando VPN.

1 OBS: Já entrei em contato com meu fornecedor de internet e ja trocamos varias configurações de DNS e nada foi resolvido.

2 OBS: Apex é o unico jogo que dar esse erro.

Message 806 of 810 (754 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

Hello, I am Gunnar. I had played this game for the first time at one of my friends house. I loved it, so I went and downloaded it on my pc (from steam). Now 5 days have passed and it was at 35% than when i restarted my pc (had to reseat my fans) my download was at 0%. I contacted steam and they said it wasnt their fault. As far as I can see its not my pc. Any ideas? Im not going to spend any more weeks downloading a game that wont download.

Message 807 of 810 (725 Views)

Re: Community Crashing Troubleshooting Guide

★★★★★ Novice

For the PC users here.

I made a post how i finally fixed my crashes. I set +fps_max 0 as steam launch option and limit my fps with RTSS to 140. Only combination that resolved my crashes.

See my Post for the whole story.

Message 808 of 810 (666 Views)

Rif.: Community Crashing Troubleshooting Guide

★ Novice
@EA_Blueberry this game crash when is start rank and i lose point ...... nice season thank u respawn
Message 809 of 810 (632 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

qual VPN você usou?

Message 810 of 810 (492 Views)