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Community Crashing Troubleshooting Guide

by EA_Blueberry
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Original Post

Re: Community Crashing Troubleshooting Guide

★★★★ Novice
I have a Phenom as well, my game just closes to desktop once i try to play training or join a match
Message 51 of 665 (1,792 Views)

Re: Community Crashing Troubleshooting Guide

[ Edited ]
★★★★★ Novice

I don't know what to do other than reinstalling windows 10.

Message 52 of 665 (1,741 Views)

Re: Community Crashing Troubleshooting Guide

★★★★★ Novice

I've tried everything still no joy. Any word on a patch coming out?

Message 53 of 665 (1,709 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Apprentice

Nope.

 

Please, i've tried everything. Everything + the ones that are not on the list. This bug is ruining the game for me a big time. Please fix this already.

 

System Specs

 

i5-2500k 3.8 Ghz

Sapphire Nitro+ RX 580 4GB

8GB Dual kit DDR3 Ram

Message 54 of 665 (1,673 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice

unfortunately all the things didint work for me too Frown there is still crash to deskop without any error. 

Message 55 of 665 (1,656 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice

I tried everything except the Firewall option in the OP. The game was running fine the first 2 days I was playing but it started crashing more constantly the last 2 days, today it crashes after each 1 game or even in the first game I play after restarting. Every settings are on the lowest possible, I play on 1080p, get stable 60 FPS except at Bridges section where it drops to 45-55.

 

My specs:

i5-3570

RX 280x Vapor-x

8GB 1600 MHz

 

Running on an SSD (Tried on HDD too, didn't fix).

 

Here are the methods I've tried;

 

- Compability modes

- Playing with In-Game settings (including resolution)

- Disabling other sound devices

- Turning off FreeSync

- Closing down every software other than Origin

- Reinstalling the game

- Updating Windows

- Updating GPU drivers

- Running the game in admin mode

Message 56 of 665 (1,633 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice

DXGI_Error_Device_Hung... - This error can be fixed by rolling your driver back to 417.71

 

Illegal Instruction set - I'm guessing you have some old AMD CPU (Phenom?). They should take a look at that.

 

Memory could not be read - Maybe the anti-cheat trying to scan the memory to see if you're running any cheats? This is the most random one. Iirc this is the error that happens on consoles like the PS4 too, so in that case, the devs just need to fix this themselves.

Message 57 of 665 (1,614 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice

Apex.jpg

This is a screenshot of the error i am having, and i guess thats EVERYONES problem. Please fix it ... its REALLY annoying !!! Its not drivers, nVidia or ANYONE else, its this game. Nice game btw, shame it has these bugs !!

Message 58 of 665 (1,555 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice
Can confirm, dropped from latest drivers to 417.71 and no freezes now.
Message 59 of 665 (1,510 Views)

Re: Community Crashing Troubleshooting Guide

★★★★ Novice

I am receiving the same issue.  I players for 6 hours straight last night without issue. this morning I log in and the first 2 games I attempted to play I get the device hung crash. 

 

I would be more than happy to provide you with free beta testing and help you fix the issues as you have provided us with an amazing game for FREE. 

 

i9-9900k

EVGA 2080ti FTW3 (417.35 have tried all newer versions as well)

64gig Gskill

 

 

Tried multiple in game graphic settings

Message 60 of 665 (1,487 Views)

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