Commentary Update Won't Download/Freezes

[EA_Barry]

@marcuslglenn

Glad your issue is resolved, sorry you had to take such drastic steps to fix this though.

[BIGGCWMS]

Yes it worked for me

[Edg3_a30]

Is deleting the game the only way to fix this? I really want the commentary update. And if I delete the game will I lose everything?

[marcuslglenn]

@Edg3_a30

Yes, that's really the only way....but it's only the one time (I assume) and it's works.

[kenstar30]

Hey I have a question, how do I find and delete my data for madden 17 on my Xbox one?

[KTRBS]

Having same issue as everyone here.  So it sounds like the fix is to delete all the data (which kind of stinks if you have a lot saved).  Also, does this just mean we are SOL if this occurs again?

[Gingerbabymaker]

I have the same issue it won't work with a hard line or over WiFi. All other games update fine. I have 68gb of free storage . And have even deleted the game saved info and won't work I have the game on a disk. No error message other then can't download

[DaddyMAC53]

Still happening on madden 18

[Gwhite464]

@DaddyMAC53 on Xbox one do this it worked for me. 

1. Press the Xbox home button 

2. Go to the game press start

3. Go to manage game 

4. Go to saved data 

5. Then delete reserved space (don't delete the one with your gamer tag by it)