Coins don't show up

[TheGamingMage05]

Hi, I bought some coins from the origin website but it isn't showing up in game. I'm playing Apex on steam if that makes any difference 

[EA_Mako · Accepted solution]

Hey @TheGamingMage05,

Sorry to hear those Apex Coins haven't appeared for you yet. While I see you mentioned playing on Steam, if you're able to try logging into Origin as well that can sometimes trigger these to show up for you.

Beyond that if it's been 24 hours since that purchase and those still haven't appeared, please reach out to an advisor so they can verify some account information and look into that further for you.

[EA_Mako · Accepted solution]

Hey @TheGamingMage05,

Sorry to hear those Apex Coins haven't appeared for you yet. While I see you mentioned playing on Steam, if you're able to try logging into Origin as well that can sometimes trigger these to show up for you.

Beyond that if it's been 24 hours since that purchase and those still haven't appeared, please reach out to an advisor so they can verify some account information and look into that further for you.