Code error

[TsF_Chef]

Please help!!! apex keeps crashing when I try to load in. It gives me a code error. This is very disappointing as I’ve spent a lot of money and hours on apex. Fix ur guys act. Thanks 

TsF Chef

Xbox

[EA_Illium · Accepted solution]

@TsF_Chef Wanted to see if the game is still crashing and giving an error? Can you check for the latest updates for the game and your system and confirm? If so can you try: 

Persistent Storage 

1. Go to settings > Select Device & Connections > Then Blue-Ray 
2. Select Persistent Storage > Clear Persistent Storage 

  

Alternate Mac: 

1. Go to settings > Select General  > Then Network settings 
2. Go to advanced settings > Alternate Mac address > Select clear 
3. Select restart 

[EA_Illium]

@TsF_Chef What if the full message you are getting?

[EA_Illium · Accepted solution]

@TsF_Chef Wanted to see if the game is still crashing and giving an error? Can you check for the latest updates for the game and your system and confirm? If so can you try: 

Persistent Storage 

1. Go to settings > Select Device & Connections > Then Blue-Ray 
2. Select Persistent Storage > Clear Persistent Storage 

  

Alternate Mac: 

1. Go to settings > Select General  > Then Network settings 
2. Go to advanced settings > Alternate Mac address > Select clear 
3. Select restart