Code:Net info gathering

[creamonurstream]

System : Playstation 4

Username: Creamonurstream

[OprahSwagfrey]

System: Xbox Series X

Username: Oprah Swagfrey

[EA_Neil]

Thank you for providing information about the login issues you have been having. There are multiple issues at work here, so we appreciate your patience as we solve all the issues one at a time.

We have been able to find a solution for one of the issues affecting over 70% of the players reported here. We are currently working on restoring your accounts. We will be distributing a makegood for all players found to have been affected by this issue. More details for that will follow at a later date, for now we are trying to make sure you can get back to playing as soon as possible. We will post another update here when we have restored the accounts of players affected.

For the 30% of players who do not fall under this case: We need a bit more information from you. Please share with us video footage of exactly the steps you are doing to login, and the error messages received. 

These players are: 

@ApoLeeloo 

blixzn
Atitan
G_SLiDEzzz
I WEAR ICE

@escuixbf 
FckinglootGoblin
antoniohusband
sirprimariposa
Zippo_stytkari
SlitheringSn4ke
zenforces1220
DarkStormTv
Tweeranosaurus
Linkkiller129
huyness6
sinisterdad
iiCrazy_Chicken
GhayooriAbbasi
VePz_y
Thadeust
XxVoidCrusherxX
DjEggroll
Alvizzzle
LuxrayLogan
ThomasClay2006
DROKWAYNE
Captain-maeem
Vrtex76
Code-_-Leaf-_-00
Jejo_2904
Medusa4545--YT

Edit: March 23rd, the list of players has been updated, if your account name is on the list, can oyu post a clip and/or any details you can think of. 

Thank you!

- EA_Neil

[Bigbadlicks]

I haven’t been able to play for a month and half 

my system is Xbox one S 

my account name and gamer tag is Big Bad Licks

[H20xRaVeNz]

Are the people listed the ones that need to give video footage? 

[baabooon]

@H20xRaVeNz That is correct.

[ikia9595]

Thanks for keeping us up to date!

[ClownnTTV]

@EA_Neil

Thanks for the information. Do you already have a date prediction for us to play?

[viscalling]

@EA_Neil Thank you so much.

[RainMan1491]

@EA_Neil How do we upload the video? I just took a video with my phone but the file type is unsupported. I will try to reply to the email you sent me. Let me know if that works, or if there is another way to send the video. Thanks!