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Code: Leaf

by EA_David
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Original Post

Re: [INFO REQUEST] Code: Leaf & Code: Net

★★★★ Novice

its a shame when its been months since this issue started and you guys do nothing to fix it. its always the same, one game and i cant reconnect anymore. i want to play it, but you make it impossible

Message 251 of 325 (304 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

[ Edited ]
★★★★ Novice

Still code:leaf errors happening many times a day. And it always end with a "connection attempt to the server" issue (close the game).

 

EDIT : I'm really disappointed that you guys made it as fixed in Trello.

Message 252 of 325 (273 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

Community Manager

@Dz-SnK 

 

Are you getting this error mid match? That was supposed to be fixed. Next time you experience these errors can you let us know where it exactly happens in game and the exact error message?

 

Our friends at EA Help on Twitter are always around to deep dive into some network troubleshooting too to see if any of that can be alleviated. 

/Blueberry

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Message 253 of 325 (242 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

★★★★ Novice

I have been getting this error, almost every game... unplayable on pc sometimes. For some reason i have also noticed that in that exact moment that it happens my router conection signal blinks or turns off for a few seconds, but this is not a thing that happend while playing other games or just doing other stuff on the internet, it only happens during apex games...

Message 254 of 325 (226 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

★★★★ Novice

@EA_Blueberry

Thanks for your replay, much appreciate it.

 

I'm having the code/leaf errors when queuing to matches, the game proc (it makes the sound that a game has been found), then a black screen pop following with the error. It happens multiple times in a row. It's not only me, my 3 mates also have this and it's annoying while waiting for 10 min in ranked queue for nothing. 

 

That's what i'm dealing with every day.

 

Code:net are fixed for me, no more crashes mid matches.

 

 

Message 255 of 325 (216 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

Community Manager

@YETAS7 Hey, when this happens is it mid-match, or after you choose to leave? Do you explicitly get the code: leaf error or another one?

If you haven't power cycled the router recently, can you try doing so? 

@Dz-SnK If it happens with your group of friends, does it happen solo for you? Or does it happen when your affected friends play solo? Also does it happen when you play regular Apex or a LTM?

Message 256 of 325 (201 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

★★★★ Novice

@EA_David 

Hey, Yes it happens on any type of queue (Pubs/TLM/ranked/Training mode ( yes even training give me leaf errors) ) and yes when i'm solo too. In group we all have the error at the same time. 

 

If you need any other info or any test that i can do on my side, i would be happy to help as much as i can to find where is the problem.

Message 257 of 325 (187 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

[ Edited ]
★★★★ Novice

 @EA_David 
Usually i get code Net or code leaf if im not wrong, mid game usually. How do you power cycle a router?

 

Message 258 of 325 (163 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

Community Manager

@YETAS7 wrote:

 @EA_David 
Usually i get code Net or code leaf if im not wrong, mid game usually. How do you power cycle a router?

 




@YETAS7 

 

Unplug the power to your modem/router for about 5 minutes so the connection is refreshed. If there were any hiccups in the previous connection, a fresh link to our servers can help repair that. It's something I personally recommend doing every month or two just to refresh your connection. If you're on WiFi, that helps re-strengthen the signal too.

 

We have some other steps in here that can help too. One thing that isn't mentioned is making sure your router's firmware is up-to-date. I've seen that fix connection issues for other Apex Legends players. Log into your router's admin panel via the information on the router itself (there's usually a sticker with login info on the bottom or back of it). 

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 259 of 325 (154 Views)

Re: [INFO REQUEST] Code: Leaf & Code: Net

★★★★ Novice

this is a code leaf problem, start round your shots work fine ---->after minute  server stop response your shots not reg, this is boring, but credit card transition work fine

Message 260 of 325 (126 Views)

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