May 2021
So I have been having an issue where my cloud save cannot sync or is having issues syncing. I play apex legends and my settings ingame keep reverting to old settings regardless of how many times i change it. I have gone through support and opened case id 82465663. I have uninstalled origin completely using the steps from https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/. I was told by Stephen R. via email yesterday around 3pm to use the link mentioned in this post. I would like to stress that its not the issue of my cloud saves not turning off. I am fully aware and capable of turning off cloud save and have done so through the instructions of EA help on twitter as a way to reset the cloud save. It, unfortunately, has not worked. I have completed uninstalled apex legends and removed all traces of it from my pc using revo uninstaller and making sure that everything apex was deleted from the registry much like I have done with the origin launcher. I use to be able to just toggle cloud saves off and back on to solve this issue but it has no progressed to the point where that isn't working either. I just want to be able to change my settings in apex and those changes to remain after I have closed apex legends and relaunch it at a later time(after taking a break from playing)
Solved! Go to Solution.
May 2021
Wanted to check if the issue was still happening, If so can you try the following steps.
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May 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
May 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
May 2021
Wanted to check if the issue was still happening, If so can you try the following steps.
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
May 2021
I am still having the issues but i will give the IE thing a try. I also assume when you say IE you mean edge because i have removed IE from my system entirely. I also do not see any settings under lan
July 2021
I have tried damn near everything I could find 20+ fixes reinstalls on everything can not fix this issue. Don't even want to play the game anymore at this point :/.