Chat Offline

[RoomofR]

My Chat says i am Offline. However, I can still launch Apex Legends with no friends online.

https://answers.ea.com/t5/Questionable-Posts/Origin-Friends-Unavailable-or-Offline/td-p/5886322

This leads to a "Access Denied Page". I have reinstalled Origin 3 times.

[EA_Blueberry]

Hey, Legends.

We've seen others fix this by deleting Origin and re-downloading the latest version here: https://www.origin.com/usa/en-us/store/download

Are you all able to get it online by running Origin as administrator or by launching it under a different Windows user profile? (this is how we can narrow it down to a permissions restriction)

Quick question: Are you all on a public network like at a school or business? We tend to see some firewall restrictions for our games at universities because of their IT department protecting school assets.

[RoomofR]

I have deleted/uninstalled Origin and reinstalled using the newest origin installer multiple times, but no luck. I also have run origin using admin privs and no luck either.

[Zomy2000]

No, running as administration doesn't help, and neither does using another user. haven't tried origin re-install yet tho.

[Zomy2000]

Private home network, and nothing u suggested works.

[MRM0MeN]

hello all we have in Egypt issue with chat it's theme that it's taking 2 weeks for the last update of the apex legends and i can't play with myfriend orchat with them because every time i open the origin it's said offline chat 2 times or 3 it's work for awhile and stop again idk why plz help

[EA_Blueberry]

Hey, all. 

This is likely a local network conflict with the Origin client. Here are some things that we recommend trying that have been successful for other players:

• Re-download the Origin client
• Reboot your local network (unplug the modem/router power for at least 5 minutes)
• Toggle Origin Online/Offline within the Origin client (Select Origin in the top left corner)
• Change your local network's DNS via this post.
• Perform basic connection troubleshooting
• Make sure the Origin client is added to your anti-virus exceptions list
• Open up selected ports for Origin/EA servers
• Perform a clean boot to determine whether program(s) running in the background are conflicting with the Origin client
• To test and see if it's local network related, create a hotspot from your phone (if possible) and try connecting to it
• Clear the cache for Origin
• Advanced connection and technical troubleshooting for the Origin client can be found on our guide here.

Related posts:

• https://answers.ea.com/t5/Origin-Client-Web-Technical/Friend-s-list-chat-offline/td-p/7433753/highli...
• https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-chat-offline/td-p/7883091/highlight/tru...

[OverlordDolphin]

Hi there, i tried this fix and now my games borders launch and look like there from Windows '07