I purchased the Old Ben pack to get him to 7 stars. I have been charged for it but didn't receive the shards or items. Now i will miss out on unlocking CLS - any help available?
@Catrasca76 If you have not got what you paid for then please speak with our live support.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Thanks Darko, unfortunately a callback is not an option as i'm in Australia (only has US & Canada options). I sent an email as soon as it happened, but have not received a response.
Thanks again for your help Darko, I got a reply email finally and it has been sorted. I'm still a bit disappointed that the only reason i bought the pack was to unlock CLS and because of the error now i have missed that opportunity.