Help us improve Answers HQ! Take Survey No, Thanks

Re: Charged for 2 subscription but neither is activated

by proxos666
Reply

Original Post

Highlighted

Charged for 2 subscription but neither is activated

[ Edited ]
★★ Newbie

Tried to subscribe today multiple times only to get  "An error has occurred while trying to process your request. Please, try again later. {0}" everytime. I managed to buy cartel coins after getting one error. After looking up the transaction on my bank account i noticed that i had been charged 2 times for 60 days subscription. Even tough i only wanted one it doesnt matter that i bought two 60 day subscriptions, but neither of them has been activated on my account despite being charged for them. My SWTOR account name is: perunapaska.

Message 1 of 2 (122 Views)
Highlighted

Re: Charged for 2 subscription but neither is activated

@Palikka262 

 

CS are refund the 2 attempts made whilst the ea account was deactivated, so you should see that within 5 business days

 

They also said the account is fine now so any sub purchase made now will work normally

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 2 (69 Views)