Re: Charged for 2 subscription but neither is activated

by proxos666
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Charged for 2 subscription but neither is activated

[ Edited ]
★★★ Newbie

Tried to subscribe today multiple times only to get  "An error has occurred while trying to process your request. Please, try again later. {0}" everytime. I managed to buy cartel coins after getting one error. After looking up the transaction on my bank account i noticed that i had been charged 2 times for 60 days subscription. Even tough i only wanted one it doesnt matter that i bought two 60 day subscriptions, but neither of them has been activated on my account despite being charged for them. My SWTOR account name is: perunapaska.

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Re: Charged for 2 subscription but neither is activated

@Palikka262 

 

CS are refund the 2 attempts made whilst the ea account was deactivated, so you should see that within 5 business days

 

They also said the account is fine now so any sub purchase made now will work normally

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