Cartel items purchased

[tailsofchao]

Sorry for that I I took what you said as calling someone or whatever. I will just have to wait as I said before. I am not in a rush just waiting as I don't want something to go to waste. And thank you for saying with help

[EA_Kat · Accepted solution]

@tailsofchao alright, the coins should be back on your account. please buy the unlock again on at least level 10 character to be able to use it

~Kat

[tailsofchao]

Oh thank you so much XD!! I'll be very careful with this next time but thank you so much for all of this. And yes I was able to get it and unlocked it

[Ninsegtari]

I have the exact same issue as the original poster just 3 days ago, though in my case it was several cosmetics packs. I thought there was an issue when they didn't show up, so I deleted the character and tried again, but saw that it didn't work and I no longer have enough Cartel Credits to re-buy everything.

Can I get those credits refunded so I can try again with a higher-leveled character?

The username for my game account is kainvl.

Thank you.

[proxos666]

@Ninsegtari

Submit an email to support@swtor.com and provide your username and detail when and what occurred , if you feel after they respond it isnt good post back here