May 2020
Hi,
I bought Cartel Coins about 3 days ago and I still have not received them in-game, but the bank statement says that the transaction went through and I see that I have Cartel Coins in my account on the SWTOR website. I was just wondering what the resolution was for this since I am not a member and cannot ask for help in-game.
Solved! Go to Solution.
May 2020
Just to confirm you log into the website and see the coins but ingame you dont
can you copy the username on the swtor login, untick save me on the launcher and paste that username into the launcher to be certain you are looking at the same account ingame
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2020
Just to confirm you log into the website and see the coins but ingame you dont
can you copy the username on the swtor login, untick save me on the launcher and paste that username into the launcher to be certain you are looking at the same account ingame
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2020
Wow I did not realize that I was under the wrong login smh. That was pretty dumb lol, is it possible to transfer over the coins?
May 2020
Send an email to support@swtor.com and detail what occurred and the usernames involved and what you would like to do with the coins, they should be able to move them for you.
will need to be patient though response time is around 10 days
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2020
Thanks, I appreciate it!