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Captcha Service Error

by berkoj2000
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Re: Captcha Service Error

Community Manager

@RjCrawford06 wrote:
@EA_Cade i was buying players off the market but then i was returned to the fifa home screen i then went to go back into ultimate team and it said please do the captcha challenge to the right but there was no challenge to complete this has been the same for the past week so i cant do the last week of objectives and im so close to getting batshuayi from season objectives

@RjCrawford06 Sorry for the delay, is this still happening?

-EA Cade

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Message 21 of 48 (2,184 Views)
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Re: Captcha Service Error

★★ Novice
@EA_Cade Yeah
Message 22 of 48 (2,173 Views)
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Re: Captcha Service Error

Community Manager
@RjCrawford06 Gotcha, can you get me a picture of what you're seeing on that screen please so I can get this looked into?
-EA Cade

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Message 23 of 48 (789 Views)
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Re: Captcha Service Error

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Message 24 of 48 (780 Views)
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Re: Captcha Service Error

★★ Novice

captcha error


@EA_Cade wrote:
@RjCrawford06Gotcha, can you get me a picture of what you're seeing on that screen please so I can get this looked into?

This is it 

Message 25 of 48 (779 Views)
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Re: Captcha Service Error

★ Apprentice

Oh..ok... Can't offer much help there. Hope @EA_Cade can help

Message 26 of 48 (768 Views)
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Re: Captcha Service Error

Community Manager

@RjCrawford06 wrote:

captcha error


@EA_Cade wrote:
@RjCrawford06Gotcha, can you get me a picture of what you're seeing on that screen please so I can get this looked into?

This is it 


Thanks, where are you located?

-EA Cade

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Message 27 of 48 (764 Views)
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Re: Captcha Service Error

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@EA_Cade Ireland
Message 28 of 48 (758 Views)
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Re: Captcha Service Error

★★ Novice
@EA_Cade hello?
Message 29 of 48 (726 Views)
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Re: Captcha Service Error

Community Manager
@RjCrawford06, Sorry for the delay, the game team have informed me that there are no ongoing issues with the captcha service we utilize.

I would recommend signing in on the web/companion app to see if the verification loads there.
-EA Cade

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