Cant play full game for Star wars batltle front 2 [ Edited ]

[jameshorn58]

Product:Star wars battlefront 2 

System:Microsoft xbox one

I cant play the full game after downloading all the updates, can only play arcade and it tells me to wait for the full game to install even tho I've already did download the full game twice 

[EA_Atic · Accepted solution]

Hey @jameshorn58  Could you try to power cycle the console and see if that helps. 

How to power cycle: 

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
4. Plug the console power cable back in.
5. Press the Xbox button on your console to turn it on.

Thanks!

/Atic 

[EA_Atic · Accepted solution]

Hey @jameshorn58  Could you try to power cycle the console and see if that helps. 

How to power cycle: 

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
4. Plug the console power cable back in.
5. Press the Xbox button on your console to turn it on.

Thanks!

/Atic