Re: angrily loosing money due to psn link error

by bigjeans5
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Original Post

Cant play apex

★ Novice

Can't play apex due to account being invalid. Was able to play 2 days ago then yesterday morning says account is invalid.

Message 1 of 10 (534 Views)

Re: Cant play apex

Champion
@bigjeans5 Hello try to reset the password.
If the issue is still there after this please contact the support team

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Message 2 of 10 (490 Views)

Re: Cant play apex

★ Novice

How do I do that?

Message 3 of 10 (484 Views)

It won’t let me link my EA account to my PlayStation

★★★ Newbie

So it recently kicked me out of Apex Legends saying my “Account in Invalid”. I didn’t even have an ea account that I knew of so I made a new one (this one) and tried linking it to my account. It said it’s ineligible to link. Why is that so?? I’m honestly quite annoyed it just now does this after I’ve been playing all day. I don’t understand.

Message 4 of 10 (508 Views)

Re: It won’t let me link my EA account to my PlayStation

★★★ Newbie

I should add I will also be calling EA tomorrow. 

Message 5 of 10 (504 Views)

angrily loosing money due to psn link error

★★★ Novice

so cant call, cant chat nothing . so i cant play apex it says account invalid . o changed ps and when i try to sign in with my psn info i get some crap about account not eligable, i literally playef apex two days ago wtf EA.some help would be nice, i have spent money that this error is screwing up, i will be very pissed if my season pass gets even more wasted

Message 6 of 10 (486 Views)

Re: angrily loosing money due to psn link error

[ Edited ]
Community Manager

@TyveriusZero @bigjeans5 @CaptainMalady 

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

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Message 7 of 10 (432 Views)

Re: angrily loosing money due to psn link error

★ Novice

My email is the same. But how do I log into apex with that email 

Message 8 of 10 (417 Views)

Re: angrily loosing money due to psn link error

★★★ Novice

im pretty sure its same email but i cant tell for sure what is linked to apex but the only two emails ive used both have new passwords and nothing has changed except how much time is left on my paid season pass

Message 9 of 10 (392 Views)

Re: angrily loosing money due to psn link error

★ Novice

Bro I'm in the same damn boat as you. EA needs to fix this 

Message 10 of 10 (386 Views)