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Re: Cant login xbox one

by EA_Atic
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Cant login xbox one

★★ Newbie

Cannot log in. Says this account is invalid. Please visit help.ea.com for more information.

Message 1 of 6 (365 Views)

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Re: Cant login xbox one

Community Manager

Hey, @zclaw13  @KillgameX  recommend that your each out to EA support if that did not work.

 

How to get in contact with EA support:

/Atic

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* Tag me with @EA_Atic if you are responding to me. Thumbs up

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Message 6 of 6 (187 Views)

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Re: Cant login xbox one

★★ Newbie
@KillgameX Same problem but I'm on PS4
Message 2 of 6 (360 Views)
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Re: Cant login xbox one

Community Manager

Hey @zclaw13  @KillgameX 

 

Could you try to reset your EA account password and see if that helps. Standard smile 

 

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 3 of 6 (287 Views)
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Re: Cant login xbox one

★★ Newbie

I reset my password before I posted this. So that did not work.

Message 4 of 6 (254 Views)
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Re: Cant login xbox one

★★ Newbie

@EA_Atic I reset my password and am still getting the Account Invalid message. 

Message 5 of 6 (226 Views)
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Re: Cant login xbox one

Community Manager

Hey, @zclaw13  @KillgameX  recommend that your each out to EA support if that did not work.

 

How to get in contact with EA support:

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 6 of 6 (188 Views)
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