Cant login xbox one

by KillgameX
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Accepted Solution

Cant login xbox one

★★★ Newbie

Cannot log in. Says this account is invalid. Please visit help.ea.com for more information.

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Accepted Solution

Re: Cant login xbox one

EA DICE Team

Hey, @zclaw13  @KillgameX  recommend that your each out to EA support if that did not work.

 

How to get in contact with EA support:

/Atic

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Message 6 of 6 (640 Views)

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Re: Cant login xbox one

★★★ Newbie
@KillgameX Same problem but I'm on PS4
Message 2 of 6 (813 Views)

Re: Cant login xbox one

EA DICE Team

Hey @zclaw13  @KillgameX 

 

Could you try to reset your EA account password and see if that helps. Standard smile 

 

/Atic

Message 3 of 6 (740 Views)

Re: Cant login xbox one

★★★ Newbie

I reset my password before I posted this. So that did not work.

Message 4 of 6 (707 Views)

Re: Cant login xbox one

★★★ Newbie

@EA_Atic I reset my password and am still getting the Account Invalid message. 

Message 5 of 6 (679 Views)

Re: Cant login xbox one

EA DICE Team

Hey, @zclaw13  @KillgameX  recommend that your each out to EA support if that did not work.

 

How to get in contact with EA support:

/Atic

Message 6 of 6 (641 Views)