Cant join a game of BFV on ps4

[Batza250]

when ever I try to join a game of bfv it just puts me into a infinite loading screen its not just on my account its also on my other ones on my ps4 so I think it might be the disc

[EA_Kent · Accepted solution]

Hi @Batza250, 

Apologies for the delayed reply on this. 

If you're still getting stuck in the same way can we try running through some troubleshooting steps to see if we can help fix this? A good place to start off would be with the basic connectivity steps over at the EA Help website. 

If you're still having the same issues after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks!

/Kent

[EA_Kent · Accepted solution]

Hi @Batza250, 

Apologies for the delayed reply on this. 

If you're still getting stuck in the same way can we try running through some troubleshooting steps to see if we can help fix this? A good place to start off would be with the basic connectivity steps over at the EA Help website. 

If you're still having the same issues after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks!

/Kent