Product: FIFA 18
Platform:Sony Playstation 4
What is your gamertag/PSN ID? ARivalDojo
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/01/2018
What time did you see the bug? (HH:MM AM/PM) 21:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check my account
What happens when the bug occurs? Game crashed after winning a game in squad battles and kicked me out if the FUT game mode all together. Haven't been able to get back into Ultimate Team since. Every time I try to access it I get the following message: "We are sorry but there has been an error connecting to FIFA 18 Ultimate team. You will be returned to the FIFA 18 Main Menu."
What should be happening instead? I should be able to access Ultimate Team
I'd understand if the servers were down for a day or two but this had been almost a week and I've seen other players get along in the game mode just fine while this has been going on. Could someone clarify what's happening? Has my account been suspended or something?
