Cannot subscribe?

[Frostheart08]

SWTOR username is Whovianking

[proxos666]

@jimmyalpha247 @OfeeDyksco 

Will need swtor usernames to give to swtor support, it maybe a day for a response

[proxos666]

@NullBuck 

flagged with CS but may be a day to get something back

[EA_Kat]

@Frostheart08 I had a look into this, we processed the refund for the purchases you made- Please allow a few days for the funds to get back to your account. Any further purchase should go through fine. Sorry this happend!

~Kat

[EA_Kat]

@OfeeDyksco  It appears there is something wrong with your EA account. I would like you to contact EA Help support so they can sort you out over here. 

~Kat

[jimmyalpha247]

Thanks, @proxos666!

• My Username is JimmyBETA
• I am on Star Forge server
• For reference, two of my characters' names are Luucifer and Torrch

Thanks again for any help you can provide!

[OfeeDyksco]

Thank you much,

User name is Ofee

[proxos666]

@OfeeDyksco 

 @EA_Kat has found your  EA account has a problem, if not sure, if you go to  help.ea.com then select contact us and then use origin as the game , and then select PC and banned account that should get a ticket raised in the right place to get this sorted

[Scorch362]

I've been having a similar problem. I tried to get the 2 month non-recurring subscription and it gave me an error notification and didn't finish the transaction... however what it did do was charge my bank account twice!

Username on SWTOR is Alphonsetepes (not sure if that helps...)

[proxos666]

@Scorch362 

Swtor CS are refunding the 2 x 60 day attempts made when the account was disabled , so you will have that back in a few days

the account is good now so if you purchase the subscription now it will work as intended