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Re: Cannot save emblems

by EA_Blueberry
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Original Post

Re: Cannot save emblems

★★★★ Novice
Sono italiano anche io, ho scritto in inglese per far capire a tutti, da stamani funziona a tutti quanti!
Message 101 of 113 (986 Views)

Re: Cannot save emblems

★★★★ Novice
Wow, yeah, it WORKS. Go to emblem, click that empty box (that should be visible as emblem, in normal conditions). Save and it should work. Great, thanks for letting us know.
Message 102 of 113 (970 Views)

Re: Cannot save emblems

★★★★ Novice
You're welcome :D
Message 103 of 113 (947 Views)

Re: Cannot save emblems

★★★★ Novice

And do avaters now work too? Or only the emblems?

Message 104 of 113 (907 Views)
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Re: Cannot save emblems

Community Manager

Emblems should save now. If you're having some trouble through the app try re-installing it. For the website try closing down your browser and re-launch or clear the browser's cache.

Thank you all so much for your patience. If you encounter any issues going forward feel free to reply back to this post. 

/Blueberry

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Message 105 of 113 (2,020 Views)

Re: Cannot save emblems

★★★★ Novice

@EA_Blueberry cool!  it works now , thanks for the info!

Message 106 of 113 (741 Views)

Re: Cannot save emblems

★★★★ Novice

Unfortunately, it works only for one of my two soldiers.

 

1st - BF4/BF1 on PC - works

2nd - BF4/BF1/BFV on PS4 - still not possible to save the emblem

 

The PSN-account is linked to the Battlelog-account.

I hope the given information helps you to find a solution

Message 107 of 113 (705 Views)

Re: Cannot save emblems

[ Edited ]
★★★★ Novice

@EA_BlueberrySeems to work for me. Any word on fixing all the glitched "add emblem" squares, or do we just have to put up with them? They seem to take up space in the 100 emblem limit and can't make new emblems without deleting old ones:

 glitched add emblem squares.PNG

Many people will be affected with these 'glitched' emblems since the glitch seems to be caused when attempting to save with any "can't save emblem" issue. But I am happy I can start helping people with BF1 emblems again. Standard smile

Message 108 of 113 (599 Views)

Re: Cannot save emblems

Community Manager

Hey @Aixall 

 

It looks like the emblems do indeed save but on the gallery they might not show up until you hit "edit" again. The team is aware of this happening and looking into it, however that is all the updated info I have at this time. 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 109 of 113 (576 Views)

Re: Cannot save emblems

★★★★ Novice
This is maybe is the reason why i can't save emblems with the PS4-soldier. I have 4 “normal“- and 97 “+“-emblems. But I can't delete or edit the “+“-emblems.
Message 110 of 113 (560 Views)

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