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Re: Cannot save. Must delete files

by EA_Blueberry
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Original Post

Cannot save. Must delete files

★★★★ Novice

Just today, my son began getting the message below. It does not happen when using my profile. I deleted old files and some applications, but the error persists. How can I fix this? I have over 300GB of free space left on the system.

 

Cannot save. To save your progress in the current application, you must delete another application or video clip that is larger than 3.15 MB on the system storage. If you delete multiple applications or video clips, the total size you have to delete might be larger than 3.15 MB. To delete other applications without closing the current application, select [Go to [System Storage]].

Message 1 of 11 (1,056 Views)

Re: Cannot save. Must delete files

Community Manager

Hey @rlgau75

 

Are you experiencing this on an Xbox One, PlayStation 4, or PC?

/Blueberry

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Message 2 of 11 (1,025 Views)

Re: Cannot save. Must delete files

★★★★ Newbie

PS4 Same issue as original post.

Message 3 of 11 (1,013 Views)

Re: Cannot save. Must delete files

★★★★ Newbie
please help
Message 4 of 11 (1,012 Views)

Re: Cannot save. Must delete files

Community Manager

Even though this is for Mass Effect just replace that game with Madden 19 in the steps.

 

https://answers.ea.com/t5/Technical-Issues/Ps4-quot-cannot-create-more-save-data-for-this-applicatio...

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
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Message 5 of 11 (1,004 Views)

Re: Cannot save. Must delete files

★★★★ Novice

I’m using a PS4

Message 6 of 11 (999 Views)

Re: Cannot save. Must delete files

Community Manager

Did those steps in the link above fix it for you?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 7 of 11 (983 Views)

Re: Cannot save. Must delete files

★★★★ Novice

The steps above aren’t helping me because I don’t have any online save data because I don’t have ps+

Message 8 of 11 (518 Views)
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Re: Cannot save. Must delete files

Community Manager

@22_SKOL_17 

 

This could be related to the amount of clips you've saved on your storage too. 

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 9 of 11 (513 Views)

Re: Cannot save. Must delete files

[ Edited ]
★★★★ Novice

Thanks for the help but I’ve deleted all my clips and it’s still not working, anymore fixes?

Message 10 of 11 (425 Views)

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