Re: Cannot purchase cartel coins or subscription.

by ExiledRival
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Original Post

Cannot purchase cartel coins or subscription.

★★★ Newbie

So i have come across something seemingly un-unique, yet something i have never found an answer for.  i have tried to purchase cartel coins for SW:TOR using three different methods, just to be shut down 3 different times.  i made another account to see if maybe the website was having issues,  but no i could potentially purchase CC on that account easily.  But seeing as how all my data is on the prior account i do not wish to start dubiously transferring EVERYTHING to the new account.  WHAT IS WORSE, is, that in order to contact EA support on this matter. i need to be a subscriber.  But i cannot contact them because i cannot purchase a subscription due to this issues.   How does one resolve  this seemingly intentional wall of EA ignoring its customer's cries for help?

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Re: Cannot purchase cartel coins or subscription.

Champion

Hey there! You are able to contact support via telephone for account/billing issues, regardless of account status; and you can find the numbers to contact support here. I hope your issue gets resolved!

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