Re: Cannot login to my original ea id and email changed to re*****@travisbezos.c

by EA_Aljo
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Cannot login to my original ea id and email changed to re*****@travisbezos.com

★★★ Newbie

I opened apex legends on playstation but it was not loading and it showed white screen.I tried to log in with my ea email which was linked with my psn account but it says there is no account with that email.I tried to log into my ea id with the playstation option that is shown when we try to log in ea account but a random email re*****@travisbezos.com showed saying that this is connected with my psn account.Then i tried to log in with goolge account hoping it will open my ea account with my ea id instead it created a different account with different ea id.Then i tried to login into ea app with my original ea id which was linked with my ps account since 2020 the surprising thing was it send verification code on my original email instead of this random email and when i opened it through it.The account that opened was a completely new one.I think there is some sort of glitch can ea help me with it and give me back the data that is lost

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Re: Cannot login to my original ea id and email changed to re*****@travisbezos.c

Community Manager

Hi there, @Virushacker-TTV 

 

We're not able to help with account related issues over Answers HQ. An advisor will need to assist with this. Please follow the instructions here for opening a case. Thanks!

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Re: Cannot login to my original ea id and email changed to re*****@travisbezos.c

Community Manager

Hi there, @Virushacker-TTV 

 

We're not able to help with account related issues over Answers HQ. An advisor will need to assist with this. Please follow the instructions here for opening a case. Thanks!

Aljo.png
Message 2 of 2 (288 Views)