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Re: Cannot login to EA account

by jagermain69
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Original Post

Cannot login to EA account

★ Novice

When trying to login to my EA account, it will give me the prompt that "Your EA account has been disabled" and forces me to reset my password because my "login details are invalid or expired". Yet whenever I do this, nothing changes. I still cannot log in to my EA account, and can not play online... So what am I supposed to do now?

 
 
 
Message 1 of 3 (129 Views)

Re: Cannot login to EA account

Community Manager

@jagermain69 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Message 2 of 3 (119 Views)
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Re: Cannot login to EA account

★ Novice
@EA_Barry I can't seem to contact since it freezes whenever I finish putting in my issue and pressing the "Select Contact Option"
Message 3 of 3 (104 Views)
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