Cannot log into multiplayer

by orgaznnick
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Cannot log into multiplayer

★★★ Newbie

Everytime I attempt to log onto EA servers and play Battlefield V I get a message saying, "you have lost connection to EA servers." I also get an error code of 2000. I've tried restarting the game, my xbox one, and my internet router. I have also uninstalled and reinstalled the game twice and deleted all of my saved files multiple times. Someone please help me find a solution to this. 

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Accepted Solution

Re: Cannot log into multiplayer

Community Manager

Hey @orgaznnick

If you're still having some trouble with this try clearing your Origin cache.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Re: Cannot log into multiplayer

Community Manager

Hey @orgaznnick

If you're still having some trouble with this try clearing your Origin cache.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Message 2 of 3 (453 Views)

Battlefield 5 ps4 Failed to connect to ea online

★★★ Newbie

I recieve the following error when I try to get online.  "online features will be unavailable.Please try again. please check ea.com for more info. (2000)" I am connected to the internet...downloaded a game while I've been troubleshooting this.  I have also done a hard reset and searched for game and system updates.  I am at a loss.

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