Cannot link NBA Live Mobile account to Facebook [ Edited ]

[KennyRuan]

After the most recent update my link button dissapeared. When I press the logout button, I get logged out, but when I start the game again, I'm not given any options, I get logged into my guest account directly. I don't currently have anything linked to my account, and I'd like to link it to Facebook so I can play over multiple devices.  Any help is appreciated.

[EA_Blueberry · Accepted solution]

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@EA_Blueberry wrote:

Hey, all.

More info about online access for child accounts can be found here. If the age is below a specific threshold, you may be restricted to social features for our mobile titles due to our compliance with local government laws.

Mobile games

Our mobile games don’t have parental control settings, so some features might not be available for underage accounts.  

Some EA mobile games are age-gated, meaning we ask for a date of birth, and child users play a version of the game which does not include social features.

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As this post is from 2017, I'll be locking it down now to avoid further necroposting. If you need help linking up your account to Facebook, please search for a more recent thread to jump into or create a new topic.

[chazzyc71]

Hi - have same problem. Did you find the solution?

[EA_Barry]

@chazzyc71@KennyRuan

You guys do not see the link option via Settings?

http://answers.ea.com/t5/Technical-Issues/Facebook-account-linking-and-re-linking/td-p/6161252

[CaytonS21]

I went to settings but it wouldnt give me the iption to link my guest account to facebook. How can i fix that

[Carmsn1255]

Missing Button

In the NBA Live Mobile App when you go in I want to link my account to Facebook but there is no link button

[EA_Barry]

@Carmsn1255

Do you not see that when following the steps from my previously posted link?

[Scofield1315]

But I can't find the link button

[Jmoneyflameking]

I dont know

[146164701]

@CaytonS21 same

[146164701]

@EA_Barry it works for my iPhone but not for my kindle fire.