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Re: Cannot connect to BF5 online JS bundle problem and update problem

by mogwaimonk3y
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Original Post

Accepted Solution

Cannot connect to BF5 online JS bundle problem and update problem

★★ Newbie

when i start BF5 it says cannot start JS bundle and that the bundle manager will try load last know working bundle after that it tells me "update required" where i have to download a user interface to play online when i click update it does not do anything and it is really frustrating....this is occurring on my PS4 

Message 1 of 49 (10,277 Views)

Accepted Solution

Re: Cannot connect to BF5 online JS bundle problem and update problem

★★★★ Novice

GOOD NEWS

 

I found a solution in an old forum post. You will have to access your game managing (basically look at all files downloaded and attached) and choose to delete your "reserved space". Once you do that, access the game again and start it up. You SHOULD be able to download the interface update and keep going.

 

Best of wishes, and I'll see you on the battlefield!

 

- GodlyGamerGuy01

Xbox Gamer and an Army JROTC Battalion CO

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Message 5 of 49 (10,151 Views)

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Re: Cannot connect to BF5 online JS bundle problem and update problem

★ Novice

This is also happening to me on PC

Message 2 of 49 (10,257 Views)

Can not start JS Bundle +connection issue

[ Edited ]
★ Novice

When I launch BF5 I get an error message saying "can not start JS bundle" after which it prompts me with a message saying update required for interface. However, it wqill not let me click update. when I click cancel it brings me to the main menu with a message saying "connection lost" it has a button to connect but it does nothing.

game worked fine yesterday and nothing I seem to do works.

 

 

 

i7-7820hk

gtx 1070

windows 10

 

I have already,

- Ran as admin
- Deleted origin cache + boot
- Repaired Battlefield 5
- Reinstalled Battlefield 5
- Reinstall Origin + Battlefield 5
- Flushed DNS
- UPnP
- DMZ
- Windows Defender Exceptions & Disable

-Forwarded ports

-Reset router

-Uninstalled +reinstalled graphics drivers.

Message 3 of 49 (10,137 Views)
Highlighted

Re: Cannot connect to BF5 online JS bundle problem and update problem

★★★ Newbie

I'm having this issue on the xbox

Message 4 of 49 (10,239 Views)

Re: Cannot connect to BF5 online JS bundle problem and update problem

★★★★ Novice

GOOD NEWS

 

I found a solution in an old forum post. You will have to access your game managing (basically look at all files downloaded and attached) and choose to delete your "reserved space". Once you do that, access the game again and start it up. You SHOULD be able to download the interface update and keep going.

 

Best of wishes, and I'll see you on the battlefield!

 

- GodlyGamerGuy01

Xbox Gamer and an Army JROTC Battalion CO

Message 5 of 49 (10,152 Views)

Can not start JS bundle

★★★ Novice

Signature check for JS bundle failed!

Bundle manager will now try to load last known working bundle.

 

UPDATE REQUIRED

You need to download and install this user interface update to play online.

UPDATE   OR   NOT NOW

when i press update it doesn't work

I'm on Xbox and when i press RT to connect 

 

You have lost connection to the EA servers

Online features will be unavailable. Please try again. 

Please check ea.com/unable-to-connect for more information.

Message 6 of 49 (10,128 Views)

Re: Cannot connect to BF5 online JS bundle problem and update problem

★★ Newbie
This worked for me! Thank you so much!
Message 7 of 49 (10,117 Views)

Re: Can not start JS bundle

★★★★ Novice

Hey hey, me again, idk if you read my comment I'd posted above your's. No worries, I got a solution. I'm also on Xbox.

Simply go to manage game to view everything installed, related to BFC. Then go down to saves. You'll see a personal save and "reserved space". Delete reserved space. Choose to start the game. You'll be propmted to accept terms and conditions again etc. But then you should be able to download the update and begin playing online. If you do that and it says that update is installed but it's just been loading afterwards for like, 10 minutes, close the game and load again. You should be good to go immediately! See you on the battlefield!

Message 8 of 49 (10,092 Views)

Re: Cannot connect to BF5 online JS bundle problem and update problem

[ Edited ]
Community Manager

Hey everyone, 

 

Try doing this work around to re-download the update trigger.:

    1. Go to the game on the menu screen,
    2. Click manage game.
    3. Go to your saved data and
    4. Delete the reserved space.
    5. When you start the game again it will make you to agree to the terms and it will prompt you to start the game and then it will download the update.

/Atic 

 

 

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Message 9 of 49 (10,092 Views)

Re: Cannot connect to BF5 online JS bundle problem and update problem

★★★★ Novice
Thanks uh, this has already been stated twice tho. It does work. Just saying, we've solved it on our own.
Message 10 of 49 (10,082 Views)
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